Last updated: 3/24/2026
CyberDeutsch OÜ is an online store. This document explains what data we collect, how we use it, and your rights. If anything is unclear, email us at shopde.help@gmail.com.
Name, email, phone, delivery address.
Order items, status, amount, payment method (no full card details stored).
IP, device type, error events — for security and stats.
To process your order, take payment, and deliver goods.
Accounting, tax reporting, and warranty obligations.
Fraud prevention, protecting our rights, and improving the service.
Email marketing and cookie banner — only with your explicit consent.
We use strictly necessary cookies (cart and login) and analytics cookies to understand how you use the site. You can change cookie preferences anytime in the consent banner.
Session, cart, security. The site won’t work without them.
Anonymized behavior to improve the product.
Personalized offers — enabled only with your consent.
Data is shared only with trusted partners: payment providers, couriers, and IT vendors — under contract and only as needed.
Consumers may withdraw from a distance contract within 14 days from receiving the goods. To exercise this right, a withdrawal notice must be submitted and the goods returned according to the instructions.
The right of withdrawal does not apply to goods delivered in a sealed package which are not suitable for return for health protection or hygiene reasons, if the package has been opened after delivery. As we mainly sell household chemicals and cleaning products, opened or tampered items are generally not eligible for return.
If the goods are defective, damaged, leaking, or do not match the description, please contact us. In such cases, statutory consumer rights regarding non-conformity apply.
CyberDeutsch OÜ • Tartu, Estonia • E-mail: shopde.help@gmail.com